July 29th, 2020- Over 250 community providers, educators, and partners joined us for the webinar, “Gaining Patients’ Trust in the Age of COVID-19” on Wednesday, July 29th, 2020 from 11AM-12:30PM.

With the ultimate aim of discussing the challenges of and solutions for COVID-19 on HIV treatment and care, the objectives of the webinar were to:


·       Discuss challenges in access to and provision of HIV testing, prevention, and treatment services during this coronavirus pandemic period and provide solutions to improve the care continuum.

·       Discuss medical mistrust as it relates to patient provider relationships, messaging, telehealth, contact tracing, surveillance, treatment, and prevention and further discuss strategies for increasing trust in the system.

·       Discuss changes in HIV and Covid-19 care patterns in racial and ethnic minorities, address the disparities in health outcomes, and discuss strategies to increase access to testing, prevention, treatment and clinical trials for HIV and Covid-19.

The webinar began with individual presentations from featured panelists, who shared background on the HIV care continuum within public health and amidst COVID-19 restrictions. John Forbes, Program Director of HIV Counseling and Testing Programs at Oasis Clinic Storefront, shared insight into the significant decrease in testing and PrEP services in South LA, in addition to the lack of resources in Black and Latino communities. Aziza Lucas Wright, Academic/Community Liaison at the UCLA Clinical and Translational Science Institute (CTSI), provided context to the historical mistreatment and media presentations of the Black community that has bred mistrust. Solange Madriz, Academic Coordinator in the UCSF Institute of Global Health Sciences, detailed the contact tracing process, and the consequential fears of largely-affected immigrant communities around contact “policing” and surveillance. Dr. David Goodman-Meza, Assistant Professor in the UCLA David Geffen School of Medicine, informed HIV and COVID-19 science trajectories within Los Angeles County, and the broader SoCal region. A collective and immersive panel discussion proceeded, and was moderated by Dr. Bita Amani, Associate Professor at Charles R. Drew University.

Audience concerns were gaged by Dr. Nina Harawa, CHIPTS Policy Impact Core Director, through facilitated Q&A and further weighed by panelists for deeper discussion.

The meeting agenda and speaker bios are available for download below. A recording of this webinar is available on our YouTube channel, and linked at the atop of this page. A compiled list of resources pertaining to HIV care, addressing mistrust within healthcare spaces, and COVID-19 guidance will be available shortly.

For participants who also registered to receive CEU credits, please contact Sandra Cuevas of the Pacific AIDS Education and Training Center (PAETC) – Los Angeles Area, at SMCuevas@mednet.ucla.edu for any questions or concerns pertaining to certificate receipt.

For additional questions, please contact CHIPTS at chipts@mednet.ucla.edu.

Gaining Patients Trust in the Age of COVID-19 - Agenda


Gaining Patients Trust in the Age of COVID-19 - Panelist Biography


Gaining Patients Trust in the Age of COVID-19 - Summary


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We would also like to share this IAS report with recommendations for adjusting HIV service delivery in the age of COVID-19.